Delete Your Account
DreamWeaver Account and Data Deletion
Here is how to manage your account data.
How to Delete Your Account
You can delete your account and all associated data directly from the app:
- 1Open DreamWeaver and sign in to your parent account
- 2Tap the lock icon to access Parental Controls
- 3Solve the math challenge or enter your PIN
- 4Tap Account Settings
- 5Scroll down and tap Delete Account
- 6Confirm deletion when prompted
What Data Is Deleted
When you delete your account, the following data is permanently deleted within 30 days:
| Data Type | Action |
|---|---|
| Parent email address | Permanently deleted |
| Child profiles (names, age groups, avatars) | Permanently deleted |
| All generated stories and illustrations | Permanently deleted |
| Hero characters and progression | Permanently deleted |
| Badges, rewards, and reading streaks | Permanently deleted |
| Credit balance and purchase records | Permanently deleted |
| Parental settings and PIN | Permanently deleted |
| Biometric unlock preferences | Permanently deleted |
Data Retention
The following anonymised data may be retained after account deletion:
| Data Type | Retention |
|---|---|
| Anonymised cost/usage statistics (not linked to any account) | Retained for operational purposes |
No personally identifiable information is retained after the 30-day deletion period.
Account deletion is permanent. All stories, characters, credits, and child profiles will be lost and cannot be recovered.
Can't access the app? Email us to request deletion:
info@dreamweaverai.co.ukSee our Privacy Policy for full details on data handling.
DreamWeaver - Account Deletion Policy
Last updated: March 23, 2026